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Terms & Conditions

Welcome to Inusitado.

This document sets out the terms and conditions for using our website and for
purchasing our products. By accessing and using our site, or placing an order,
you agree to these terms in full.

  1. About Inusitado
    Inusitado is a Portuguese brand of carefully produced stationery, handmade in
    our atelier and by selected partners. We ensure that every piece meets our
    standards of quality, design, and functionality.

  2. Use of the Website
    The website content, including images, text, and design, is the property of
    Inusitado and protected by copyright.
    Use is permitted for browsing and purchasing products. Any unauthorised
    use, including reproduction or distribution, requires prior written consent.

  3. Orders
    All orders are subject to availability.
    Customisation products are made according to the specifications provided
    by the customer.
    Once your order is confirmed, you will receive an email with a summary and
    estimated delivery times.

  4. Prices and Payment
    All prices shown include VAT at the applicable rate (when applicable).
    Payments can be made via the methods available at checkout.
    We reserve the right to change prices without prior notice, except for
    orders already confirmed.

  5. Shipping & Returns
    Full shipping and returns conditions can be found on our Shipping &
    Returns page.
    Customised or made-to-order products are non-returnable, except in the
    case of a manufacturing defect.

  6. Warranty & Quality
    All products are checked before dispatch.
    As handmade items, slight variations in colour, texture, or finish are part of
    each object’s identity and authenticity.
  7. Governing Law
    These terms are governed by Portuguese law.
    In the event of a dispute, Portuguese law applies, and the courts of Porto
    will have jurisdiction, unless otherwise required by law.